General Terms and Conditions of Sale

10. Delivery Methods

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La Maison Bahreïn understands the importance of fast and efficient delivery for its customers. Therefore, a series of meticulously designed delivery options have been created to meet each customer's specific needs and preferences, ensuring a seamless and satisfying shopping experience.

Diversity and Adaptability of Delivery Options

• Standard Delivery: Designed to offer the perfect balance between speed and cost-effectiveness, standard delivery ensures the arrival of orders within 2 to 6 business days. This option, ideal for anticipated purchases, is complimentary.

• Express Delivery: For urgent orders, express delivery guarantees arrival within 1 to 3 business days, at a rate of €8.95, except for orders of €1000 or more, where it is offered free of charge. The perfect solution for immediate needs.

• Saturday Delivery: Exclusively available within mainland France for €13.95, except for orders of €1000 or more, where it is offered free of charge. This option is ideal for the most demanding schedules. To benefit from this service, orders must be placed by Friday at 12:00 PM (Paris time).

Global Reach for International Customers

La Maison Bahreïn extends its services beyond borders, offering the following international delivery options:

• Standard Delivery: Orders will arrive within 3 to 6 business days. This option is complimentary.

• Express Delivery: Delivery is guaranteed within 2 to 3 business days for €18.99. These rates are subject to change based on the volume of the order.

Transparency and Coverage of Additional Costs

With a constant focus on transparency, La Maison Bahreïn absorbs additional costs such as customs duties and shipping fees, providing customers with a fixed rate, free from any surprises.

Reliability, Timeliness, and Communication

While La Maison Bahreïn is committed to meeting delivery deadlines, delays may occur due to customs inspections, natural disasters, or other unforeseen circumstances. In such cases, proactive communication will be ensured, with personalized order tracking provided to each customer.

Assurance and Responsibility in the Event of a Delay

If a delivery delay exceeds 30 business days, La Maison Bahreïn will issue a full refund for the affected order, reaffirming its commitment to customer satisfaction.

Delivery Conditions and Packaging

All orders placed on La Maison Bahreïn's website will be carefully packaged and delivered according to the following specifications:

• The items will be placed in a luxurious black box with a soft, velvety touch, which will then be placed inside a customized cardboard box to provide extra protection during shipping.

Exceptions:

• Private collection products, handbags, and any bulky items will be delivered in packaging suitable for their size and shape to ensure their safety during transport.

• Some items from the Bahreïn Luxury Hijab collection may be excluded from the standard packaging.

Bahreïn Luxury Hijab Collection:

• Haute Couture creations from Bahreïn will be delivered with a letter sealed with wax and a metallic card, adding an extra touch of elegance and sophistication to your order.

La Maison Bahreïn ensures that every order is carefully prepared and that the products are protected throughout the shipping process. The customer experience, from the first click to the final delivery, is designed to be exceptional and reflective of the brand's prestige.

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11. Trust & Peace of Mind

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La Maison Bahreïn, fully aware of the importance of trust and security in its customers' shopping experience, has implemented clear policies regarding the transfer of ownership and risks to ensure optimal satisfaction and peace of mind for its clients.

Guarantee of Product Ownership

La Maison Bahreïn is firmly committed to ensuring that ownership of the products is transferred to the customer upon receipt of their order. This means that the moment the customer physically takes possession of the ordered items, they fully acquire ownership. This procedure is designed to provide the customer with immediate certainty about their investment, affirming that the items they have selected legally belong to them as soon as they arrive. La Maison Bahreïn is dedicated to ensuring that each customer feels complete satisfaction and true peace of mind when receiving their purchases, knowing that they fully own them upon arrival.

Security in the Transfer of Risks

In parallel, La Maison Bahreïn specifies that the risks related to the products are transferred to the customer at the time of delivery. This means that the responsibility for the products passes from La Maison Bahreïn to the customer as soon as the products leave our facilities for shipment to the address specified by the customer. This transfer of risks ensures that, from the moment the products begin their journey to their final destination, the customer assumes responsibility, guaranteeing complete clarity and transparency regarding each party's obligations. La Maison Bahreïn ensures that every product is protected and secure until it is physically handed over to the customer. Our goal is to minimize any potential risk during transit, ensuring that the items arrive in perfect condition. However, once the customer receives the products, they become the custodian of those items, assuming all further responsibility for them.

Our Commitment to Product Security

Our promise to our customers includes not only delivering high-quality products but also ensuring that these products are delivered with the highest level of care and protection. La Maison Bahreïn collaborates with reputable logistics partners known for their reliability and implements rigorous security measures throughout the delivery process to maintain the integrity and quality of the products until they are delivered to the customer. The trust our customers place in La Maison Bahreïn is at the heart of our mission. By establishing clear policies on the transfer of ownership and risks, we aim to reinforce this trust and provide a worry-free shopping experience, where our customers can fully enjoy acquiring their luxury products in complete security and serenity.

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12. Satisfaction Guarantee & Right of Withdrawal

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At La Maison Bahreïn, customer satisfaction is at the core of its mission. The company is committed to providing an exceptional shopping experience, ensuring complete satisfaction with every product selected. The generous right of withdrawal policy reflects this commitment, allowing customers to return any item that does not meet their expectations within thirty (30) days of receipt.

To exercise the right of withdrawal, the customer is invited to contact La Maison Bahreïn within the 30-day period. Detailed instructions will be provided to initiate the return process, aiming to make the experience as transparent and simple as possible. Whether by email or through the return form in Annex I, each request will be handled with the necessary attention, and an acknowledgment of receipt will be promptly sent, along with a prepaid return label to facilitate the return.

The return of the items must be completed within fourteen (14) days of expressing the intention to withdraw. It is essential that the products are returned in their original condition, with all items provided during delivery (packaging, protections, accessories, etc.), along with the original invoice. This rigor ensures the smooth processing of the return for all parties involved. A full refund for returned items will be issued within fourteen (14) days of the withdrawal notification. While the goal is to refund within this timeframe, La Maison Bahreïn reserves the right to delay the refund until the items are physically received or proof of shipment is provided, in accordance with its quality and service standards. It is important to note that the right of withdrawal is exclusively reserved for the customer who made the purchase, and not for the recipient of a gift. Additionally, any returned item that is incomplete, damaged, or used will not be eligible for a refund or exchange and will be returned to the customer.

La Maison Bahreïn’s 30-day withdrawal policy reflects its confidence in the quality of its products and its commitment to ensuring total customer satisfaction. Every detail matters in making the shopping experience exceptional, reflecting the company’s dedication to excellence and elegance at every stage.

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13. Commitment to Quality and Merchandise Guarantee

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A Guarantee of Quality and Reliability

La Maison Bahreïn is dedicated to providing exceptional products, the result of a meticulous selection and manufacturing process. Each creation is designed to bring elegance and functionality to our clients' daily lives, ensuring both aesthetic excellence and durability.

Extensive Warranty Coverage

The warranty offered by La Maison Bahreïn covers all manufacturing defects or material faults, providing the certainty that every purchase made with us will perfectly meet our customers’ high-quality expectations. This commitment reflects our confidence in the fine craftsmanship and reliability of our products.

Warranty Exceptions

It is essential to note that certain circumstances may limit the applicability of our warranty:

• Non-Conforming Use: Any use of the product that deviates from our recommendations may compromise its functionality, thus excluding the product from the warranty.

• Improper Handling: Products subjected to evident mistreatment, such as impacts or exposure to harmful environments, will not be eligible for the warranty.

• Unauthorized Modifications: Any alterations or repairs by entities not certified by La Maison Bahreïn will invalidate the product’s warranty.

• Incidents and Improper Use: Damages resulting from incidents or abuse of the product are not covered by the warranty.

• Excessive Product Life: A product used beyond its normative lifespan will see its warranty canceled.

If a product exhibits an issue covered by our warranty after the 30-day withdrawal period, La Maison Bahreïn commits to taking the necessary steps to rectify the situation. This may include the repair or replacement of the item, depending on what is deemed appropriate. It is important to note that a refund is not possible in such situations. Restoration or replacement of an item will require a minimum of eight weeks, demonstrating our commitment to maintaining impeccable quality. The dedicated teams of La Maison Bahreïn strive to complete these processes as quickly as possible, illustrating their dedication to customer satisfaction.

Commitment to Excellence

The warranty provided by La Maison Bahreïn emphasizes the promise of excellence and customer satisfaction. Valuing the trust that our customers place in our products, we are committed to preserving this relationship through clear and fair policies. For any questions or assistance, our customer service is at your disposal, ensuring an exceptional experience with every interaction with La Maison Bahreïn.

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14. Compliance & Guarantee

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La Maison Bahreïn is committed to offering products that not only embody exceptional craftsmanship but are also in perfect compliance with the expectations of our customers. If a customer identifies any discrepancy between the items received and their original order, they are invited to contact our Distance Selling Service immediately, by phone or email, providing all the necessary details for an effective handling of their request. The affected items must be returned in their original condition, including packaging and all accessories, along with the original invoice. Our team will handle the return and propose an adequate solution, ranging from a refund to an exchange, or other mutually agreed options, to guarantee the complete satisfaction of the customer.

La Maison Bahreïn strictly adheres to the legal provisions related to the legal warranty of conformity and hidden defects, in accordance with Articles L217-1 et seq. of the Consumer Code, and Articles 1641 to 1649 of the Civil Code. These legal warranties protect customers against any manufacturing defects or hidden faults, ensuring unmatched trust and peace of mind. We offer a warranty period of two years from delivery, allowing the customer to report any non-conformity. Under this warranty, the customer has several options: repair or replacement of the item, a price reduction, or cancellation of the sale, depending on the nature of the issue encountered. La Maison Bahreïn is proud to align with these high standards, reflecting its dedication to service excellence and customer satisfaction. Every product, every interaction is designed to offer a shopping experience that meets the brand's expectations and commitments. This enhanced and developed condition underscores La Maison Bahreïn's commitment to maintaining the highest quality and reliability of its products while ensuring a transparent and reassuring customer experience.

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15. Simplified Return and Exchange Procedure

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At La Maison Bahreïn, exceptional customer service and a flexible exchange policy are dedicated to enhancing the customer shopping experience. Below are the essential details and steps to follow for facilitating remote exchange requests:

Contacting the Distance Selling Service: To initiate an exchange, the customer is invited to contact the dedicated team at +33 1 83 64 73 58. The service is available Monday to Friday, from 09:00 to 19:00, and Saturday from 10:00 to 18:00. Offices are closed on Sundays and public holidays, according to the Hijri calendar.

Financial Terms of Exchanges: In case of an exchange for an item of lower value, La Maison Bahreïn commits to refunding the price difference. If the item chosen for the exchange is of higher value, the customer will need to pay the price difference.

Exchange Process:

• Preparing the Item: The items for exchange must be in impeccable condition, with all original accessories and documents, ready for return.

• Required Documentation: The return slip and invoice must be included with the items. The return slip is available after completing the "Return" form or in Appendix I of the General Terms and Conditions or will be sent by email.

• Shipping: Use the prepaid return label provided by La Maison Bahreïn and keep a proof of shipment.

Commitment to Satisfaction: La Maison Bahreïn is committed to providing personalized assistance to ensure a pleasant and simple exchange experience, aiming for complete customer satisfaction and reinforcing trust in the brand.

Return Procedure:

• Accessing the "Return" Section: The customer should access this section to return a product, which is also available in Appendix I of the General Terms and Conditions (GTC).

• Selecting Return Options: Choose between a refund or exchange.

• Return Address: Products must be returned to the following address:
  61/32 rue Eugène Jacquet - (postal code) 59800 - (city) Lille - (country) France.

• Preparing the Package: Print the prepaid return label provided and carefully package the items.

• Shipping the Package: Follow the instructions sent by email for shipping.

• Return Processing: A refund will be processed within 15 working days after receiving the return.

Specific Conditions: Certain products may require specific return conditions, which will be communicated to the customer once the return form is completed. This procedure ensures that customers can return their products simply and effectively, with prompt and professional handling by La Maison Bahreïn.

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16. Authenticity & Brand Commitment of "BAHREÏN"

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The BAHREÏN brand stands out with an elegance that radiates luxurious visual appeal. Every product offered on its website is a tangible manifestation of its relentless pursuit of excellence. With exclusive production based in France and Italy, its pieces are the result of exceptional artisanal craftsmanship, blending precise design with top-quality materials. The brand’s workshops, heirs to a rich manufacturing tradition, are the birthplace of its creations. There, every detail is carefully examined, from the meticulous selection of raw materials to the painstaking execution of each piece, ensuring that every item truly embodies the spirit of BAHREÏN. Its unique creations carry the soul and expertise of its artisans, the true guardians of French and Italian heritage. The design of each model is the result of hours devoted to art and craftsmanship. Its embroidery, executed with surgical precision in France and Italy, and its hand-rolled finishes, crafted using centuries-old techniques, testify to the brand’s commitment to high-quality craftsmanship. These artisanal signatures are not mere details; they are the very essence of the brand, celebrating the heritage and skill of its regions.

Beyond the authenticity and excellence of its products, BAHREÏN is deeply committed to social and environmental responsibility. The brand firmly believes that luxury should align with respect and preservation of both our cultural and natural heritage. This is why it strives to minimize its environmental impact throughout its production chain, choosing sustainable materials and promoting ethical practices. Its collaboration with local artisans not only perpetuates exceptional craftsmanship but also aims to support local communities by fostering employment and contributing to regional economic vitality. By choosing BAHREÏN, its customers participate in this vision of conscious and committed luxury, which celebrates beauty without compromising values of integrity and responsibility. Each item bearing the BAHREÏN brand is a promise — one of an authentic product, made with passion and adhering to principles of sustainability and fairness. Customers are invited to discover these creations, which are true works of art that reflect not only exceptional craftsmanship but also a deep commitment to a more responsible and harmonious future.

At BAHREÏN, great attention is given to product quality assurance, symbolizing an unwavering commitment to excellence and authenticity. Every production batch undergoes rigorous quality tests, ensuring that all creations meet high standards, consistent with the house's reputation.

Certification of Authenticity and Uniqueness: As part of its commitment to transparency and building customer trust, every product from La Maison Bahreïn is accompanied by a certificate of authenticity. The references for each item are unique and registered, offering customers the ability to verify the authenticity and exceptional quality of each piece signed by BAHREÏN.

Advanced Authentication Verification: The brand understands the importance of certainty for customers regarding the originality of their purchases. Therefore, an advanced verification service is offered using specific practices, allowing customers to confirm unequivocally the authenticity of their BAHREÏN product. This initiative emphasizes the brand’s determination to ensure total authenticity and flawless quality assurance.

Exclusivity for the Bahreïn Haute Couture Creation Collection: Customers choosing items from the prestigious Haute Couture Creation Collection of Bahreïn benefit from special documents and exclusive privileges. These perks are wrapped in absolute confidentiality, reserved only for those owning pieces from this collection. This approach ensures an exclusive and highly personalized shopping experience, reflecting the luxury and uniqueness of the Haute Couture Creation Collection of Bahreïn. At BAHREÏN, every measure and service is designed to enrich the experience with the brand, reinforcing the commitment to integrity, superior quality, and the exclusivity of its products. The brand is dedicated to maintaining this promise of excellence, transparency, and trust, inviting each customer to discover and appreciate the true essence of BAHREÏN.

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17. Ethical Engagement and Quality of Partners

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La Maison Bahreïn distinguishes itself through its commitment to excellence, which permeates every step of its creative process. Top-quality materials, such as silk, velvet, leather, jacquard, and cotton, are carefully selected to ensure each product offers undeniable luxury, exceptional durability, and authenticity. This meticulous selection is accompanied by close collaboration with partner artisans, whose expertise and commitment to responsible practices are well recognized. The artisans of La Maison Bahreïn, masters in the art of working with these exceptional materials, transform each piece into a unique work of art, reflecting ancestral know-how and unparalleled attention to detail. Together, they aim to create products that combine beauty and environmental respect, highlighting an ethical approach to manufacturing.

By choosing La Maison Bahreïn, customers join a brand that places exceptional craftsmanship, product authenticity, and a deep commitment to excellence, ethics, and environmental responsibility at the core of its identity. Each item is the result of a harmonious collaboration between exceptional materials, passionate artisans, and a shared vision of sustainable luxury.

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18. Customer Support and Repair Service

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At La Maison Bahreïn, the commitment to complete customer satisfaction transcends the moment of purchase. Its mission is to assist each client at every stage of their experience with the products, thanks to exceptional customer service and competent after-sales support.

To advise before purchase, the team of specialized advisors at La Maison Bahreïn is ready to guide customers to the product that is ideally suited to their expectations and preferences, even before they make their choice. The promise is to provide precise and comprehensive information about each creation, allowing customers to make an informed decision.

In the event of an issue with any product, the after-sales service of La Maison Bahreïn is there to provide assistance. Whether it’s a manufacturing defect, natural wear, or an incident, appropriate solutions are proposed, in accordance with the brand’s warranty conditions. The repair process is simple. Customers can contact customer service to start the process, from reporting the issue to sending the item to La Maison Bahreïn’s repair workshops. Experts will assess the situation and determine the best approach to restore the product to its optimal state.

Commitment to Quality and Transparency: Throughout the repair process, we commit to maintaining clear and ongoing communication, keeping you informed about the progress of the repair. Each intervention is carried out with the utmost care, in line with the highest standards.

Exclusive Use of Original Parts: For any repairs, we exclusively use original parts, ensuring the quality and longevity of your repaired product. Each item undergoes thorough post-repair testing to ensure its flawless functionality.

Return of Your Repaired Product: Once the repair is completed and has successfully passed our rigorous quality checks, your product will be promptly returned, ready to be reintegrated into your daily life. We strive for every interaction with our after-sales service to enhance your overall experience with La Maison Bahreïn.

Repair time may vary depending on the nature of the issue, the availability of necessary parts, and the schedule of our skilled artisans. While we strive to provide a quick service, restoring a product may take anywhere from a few weeks to several months, depending on the complexity of the repairs and specific requirements.

Our Promises: Speed, Efficiency, and Satisfaction: Our commitments are to minimize waiting time while guaranteeing a result that meets your expectations. Transparent and regular communication will ensure reliable estimates and updates throughout the process. At La Maison Bahreïn, every product and every service embodies our pursuit of excellence and customer satisfaction. Our repair service is designed to reflect the high quality and exclusivity of our brand, ensuring that your Bahreïn pieces remain examples of refinement and durability.

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19. Provisions in the Event of Exceptional Circumstances

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In the context of its contractual relationship with its clients, the company BAHREÏN acknowledges the importance of anticipating and managing exceptional circumstances that may arise, such as force majeure or unforeseen events. In such situations, BAHREÏN may be required to temporarily suspend its obligations to the client due to events beyond its control.

Nature of Exceptional Circumstances:

Force Majeure or Unforeseen Events: Exceptional circumstances that may lead to the temporary suspension of BAHREÏN's obligations include, but are not limited to, war, pandemics, riots, natural disasters, or any other event considered as force majeure under applicable law.

Supply Issues: Temporary suspension may also occur due to specific supply difficulties faced by BAHREÏN, such as logistical problems, production delays, or constraints related to the supply chain.

Client's Rights in the Event of Prolonged Suspension:

Suspension Period: If the temporary suspension of BAHREÏN's obligations extends beyond a period of fifteen (15) days from the occurrence, the client has the right to cancel the current order. This provision aims to protect the client's interests in the event of a significant disruption in the fulfillment of the order due to exceptional circumstances.

Refund Period: In the event of order cancellation by the client, BAHREÏN undertakes to process a refund within a reasonable time, not exceeding fourteen (14) days from the cancellation date. This refund will be made using the same payment method employed during the initial transaction, ensuring transparency and consistency in handling refunds.

Purpose of the Provision: This provision aims to establish a transparent and fair contractual relationship between BAHREÏN and the CLIENT by recognizing and appropriately managing exceptional circumstances that may affect the fulfillment of contractual obligations. It also aims to protect the interests of both parties by offering the client the possibility to cancel the order in case of prolonged suspension of BAHREÏN's obligations while ensuring an efficient and prompt refund process.

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20. Protection of Interests for a Fair Relationship

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La Maison Bahreïn is firmly committed to providing exceptional products and services, alongside impeccable customer service. However, in order to ensure a transparent and fair contractual relationship, certain limitations of liability are necessary to protect La Maison Bahreïn's interests.

Liability Limitations:

Indirect and Consequential Damages: La Maison Bahreïn disclaims any responsibility for direct, indirect, incidental, special, or consequential damages arising from the use or inability to use its products or services. La Maison Bahreïn's liability is strictly limited to the total amount paid by the client for the concerned products or services.

Delays and Service Interruptions: La Maison Bahreïn cannot be held responsible for delays or service interruptions caused by circumstances beyond its control, such as system failures, network failures, equipment failures, or natural disasters.

Damages Caused by Third Parties: La Maison Bahreïn is not responsible for damages caused by third parties, including third-party service providers or carriers acting outside of La Maison Bahreïn's direct control.

Disclaimer for External Content Links to Third-Party Websites: The La Maison Bahreïn website may contain links to third-party websites or external resources. La Maison Bahreïn disclaims any responsibility for the content, accuracy, or availability of these websites or external resources. Using these links is at the client's discretion and at their own risk.

Non-Responsibility for Third-Party Warranties: Some products or services offered by La Maison Bahreïn may be accompanied by warranties provided by third parties, such as manufacturers. La Maison Bahreïn assumes no responsibility for the warranties provided by these third parties and disclaims any obligation regarding such warranties. The client should refer to the specific warranty terms and conditions provided by the relevant third party.

These disclaimers are designed to adequately protect the interests of La Maison Bahreïn while ensuring a balanced and transparent relationship with its clients. They aim to define the limits of La Maison Bahreïn's liability in various situations while preserving consumer rights and protections in accordance with applicable laws and regulations.

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21. Recourse, Mediation, and Compliance with European Standards

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Recourse and Client Rights in Mediation and Dispute Resolution

The General Terms and Conditions of Sale of the company BAHREÏN clearly outline the rules governing transactions on its website, developed in accordance with French legislation. However, in the event of a disagreement regarding the application or interpretation of these terms, the client has various options for resolving any dispute.

Customer Service Available to Resolve Disputes:
Our Customer Service is available to assist the client in resolving any dispute or disagreement regarding the application or interpretation of the General Terms and Conditions of Sale.

Mediation in Compliance with Applicable Regulations:
The client may opt for alternative dispute resolution methods, including mediation. The CMAP – Centre for Mediation and Arbitration of Paris may be contacted for amicable resolution, in compliance with applicable regulations.

EU Online Dispute Resolution Platform:
The European Commission’s online dispute resolution platform offers an accessible option via https://webgate.ec.europa.eu/odr/. This platform enables consumers and merchants to resolve disputes related to online purchases efficiently and fairly.

Mediation Not Required Prior to Legal Action:
It is important to note that mediation is not required before taking legal action. The client retains the right to go to court if an amicable resolution is not possible.

Registration on the Telephone Solicitation Opposition List:
In accordance with Article L. 223-1 of the Consumer Code, the client may register for free on the Bloctel telephone solicitation opposition list (www.bloctel.gouv.fr) to avoid unwanted telephone solicitations, except those related to the execution of their order. By providing this detailed information on recourse and client rights in mediation and dispute resolution, we aim to ensure that the client is fully informed and aware of the available options for resolving any potential disputes in a fair and equitable manner.

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22. Customization of Articles

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La Maison Bahreïn is committed to offering its clients a unique and personalized experience through the customization of its items. This approach reflects its dedication to meeting the specific needs and preferences of each client by adding an individual touch to each piece. Customization options are clearly identified during the ordering process on the La Maison Bahreïn website, allowing clients to shape their pieces according to their tastes and needs.

It is crucial to highlight that, due to the highly personalized nature of these items, they cannot be returned or refunded in accordance with Article L. 221-28 of the Consumer Code. However, this restriction does not affect the quality and conformity guarantees provided by La Maison Bahreïn, as stipulated in its General Terms and Conditions of Sale.

To ensure the quality and integrity of its customized products, La Maison Bahreïn imposes certain limits. A maximum of three letters, numbers, or special characters may be used, with the possibility of adding up to two symbols. Additionally, all customization requests are thoroughly reviewed by its services to confirm their feasibility and ensure they do not compromise the brand’s image.

La Maison Bahreïn emphasizes that no words conveying hate, discrimination, or vulgarity will be accepted for customization. This measure is aimed at maintaining the brand's ethical and moral standards, preserving its reputation, and promoting diversity and inclusion.

In summary, La Maison Bahreïn's customization approach reflects its commitment to client satisfaction by offering unique products tailored to their needs while ensuring high standards of quality and integrity.

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23. Transparent Evolution of General Terms and Conditions of Sale (T&Cs)

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La Maison Bahreïn acknowledges the critical importance of maintaining clear, transparent terms and conditions that are adapted to the changing needs of the market and its clientele. In this spirit, it views modifications to the General Terms and Conditions of Sale as a necessary and essential practice to effectively respond to evolving economic, legal, and commercial challenges. Adapting to these changes is a fundamental aspect for La Maison Bahreïn, enabling it to quickly and effectively address new challenges, regulations, and market trends. This flexibility allows it to remain competitive while meeting clients' growing expectations for transparency and legal security.

La Maison Bahreïn commits to clearly and transparently informing its clients of any changes made to its sales conditions. This proactive communication ensures that clients are fully aware of their rights and obligations when making purchases on the website. Various communication channels, such as email notifications, announcements on the website, and social media posts, are used to ensure effective dissemination of information.

It also ensures that changes to the General Terms and Conditions of Sale do not affect orders already placed, unless expressly agreed by the client. This practice demonstrates respect for its clients and a commitment to honoring the terms agreed upon during previous transactions, ensuring stability and reliability in established business relationships.

In summary, the policy for modifying the General Terms and Conditions of Sale at La Maison Bahreïn aims to guarantee a positive and satisfying client experience by offering transparent, flexible, and market-adapted commercial conditions. It is determined to maintain an open dialogue with its clients and proactively address their concerns, with the ultimate goal of enhancing trust and loyalty towards La Maison Bahreïn.

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Last Updated : April 2025